SavannahO's just submitted an "Ask Lovekinz" question, asking
Dear Lovekinz,
Why does the phone say ''User already online sometimes''?
I am pretty sure that the "User already online" thing is a glitch, nothing to worry about though. Try turning off the phone and closing the phone window and then opening it and turning it on again. If that doesn't work, try logging off Webkinz and then back on. Thanks for your question, I hope this helps!
Webkinz Forever, (and always!)
Lovekinz